Privacy Policy

About This Policy

This Privacy Policy describes how Precision Duarte Fence ("we," "us," or "our"), operating at duartefence.com, collects, uses, and protects information when you visit our website or contact us about our services. We take your privacy seriously and handle your information with care.

Information We Collect

Information You Provide Directly

When you fill out a contact form or estimate request on our website, we collect the information you voluntarily submit. This may include your name, email address, phone number, home address, and a description of your fence or gate project. We only collect what is necessary to respond to your inquiry and provide an accurate estimate.

Information Collected Automatically

When you visit duartefence.com, our website and third-party tools may automatically collect certain technical data. This includes your browser type, operating system, the pages you view, the links you click, your approximate geographic location (city or region level), and the date and time of your visit. This information is collected through cookies and similar tracking technologies and is used in aggregate to understand how visitors use our site.

Cookies and Tracking Technologies

Our website uses cookies - small text files stored on your device - to help the site function properly and to analyze traffic patterns. We may also use third-party analytics services such as Google Analytics. These services use their own cookies to collect anonymized data about site usage. You can control cookies through your browser settings. Disabling cookies may limit some functionality on our site.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to estimate requests and answer questions about our services.
• To schedule on-site visits and consultations.
• To communicate with you about a project you have requested or is in progress.
• To send follow-up communications if you have requested a quote and we have not yet connected.
• To improve our website content and user experience based on aggregated analytics data.
• To comply with legal obligations that may apply to our business.

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

How We Share Your Information

We share your information only in the following limited circumstances:

• Service providers: We may share your information with third-party tools we use to operate our website and business, such as form processing services, email platforms, and analytics providers. These providers are only permitted to use your information to perform services on our behalf.
• Legal requirements: We may disclose your information if required by law, a court order, or a government authority with lawful authority to request it.
• Business transfers: If Precision Duarte Fence is acquired, merged, or its assets are transferred to another entity, customer information may be transferred as part of that transaction. You would be notified of any such change.

Data Retention

We retain your contact information for as long as necessary to fulfill the purpose for which it was collected - typically for the duration of any active project or business relationship, plus a reasonable period afterward for follow-up, accounting, and legal compliance. If you would like us to delete your information, please contact us at sales@duartefence.com and we will process your request promptly.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. As a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how we use it.
• The right to request deletion of your personal information.
• The right to opt out of the sale of your personal information (we do not sell personal information).
• The right not to be discriminated against for exercising these rights.

To exercise any of these rights, contact us by email or phone. We will respond within the timeframe required by applicable law.

Data Security

We take reasonable technical and organizational steps to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for data transmitted between your browser and our server. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, including Google Maps or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after a policy update constitutes acceptance of the revised terms.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights regarding your personal information, please contact us: